Returns & Exchanges
At NavStore, we want you to be completely satisfied with your electronics purchase. If you are not happy with your order, we offer a hassle-free return window of 30 days for all eligible devices and accessories.
Initiate Your Request
Log into your NavStore account, navigate to your order history, and select the 'Request Return' button for the specific item you wish to send back.
Prepare the Package
Ensure the device is in its original packaging with all included manuals, cables, and components to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring no previous shipping marks are visible.
Receive Your Refund
Once our technicians inspect the hardware and confirm its condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing